Exchange, Return and Refund Policy

Thank you for shopping with us! We want your experience to be smooth and satisfactory. Please review our policy below to understand how exchanges, returns, and refunds work:

• 1. Exchange Policy
  Exchanges can be requested within 7 days from the date of receipt.
• Items must be unused, in original condition, and returned in the original packaging with all accessories.
• Shipping costs are the responsibility of the customer unless the error is from our side (e.g., wrong item shipped).

2. Return Policy

• Returns are accepted within 7 days of receiving the product.
• To initiate a return, please contact our customer service at 0509594269 or via WhatsApp.
• If the product is faulty or not working, we will cover the return shipping fees.

Note: Returns will not be accepted for the following:

• Products damaged due to misuse.
• Products that have been modified or installed.

3. Refund Process

• Refunds will be processed within 7 business days after we receive the returned item.
• Please send your bank account details to 0509594269 via SMS or WhatsApp for the refund transfer.
• If the refund is not processed within the stated time, feel free to follow up at 0509594269.

Need Help?
For any questions or assistance, you can reach us at:

Phone:

Email:

We are committed to providing excellent service with transparency and care. Thank you for choosing us!