Warranty Policy
Warranty Policy
We take pride in offering quality spare parts and stand by our warranty terms to ensure customer satisfaction. Please read the warranty conditions for each product category carefully:
1. Screens (External, Internal & Full Screens)
- The screen must be fully tested before final installation. Testing should include:
- Backlight check
- Inspection for spots or dead pixels on black and white backgrounds
- Full touchscreen test, including keyboard input responsiveness
- If glue is required, use removable maintenance glue only—do not use super glue.
- Exchange or replacement requests must be made within 7 days from the invoice date.
- The manufacturer’s front sticker must remain intact and in original condition.
- Warranty is void if any of the following are found:
- Cracks or breaks in the internal or external screen
- Severely bent or damaged flex cables
- Glue or adhesives applied directly on the screen
- Disconnection or breakage in the screen cables
2. Batteries
- All batteries come with a 1-year warranty.
- Replacement is eligible during the warranty period only if the battery wires are intact and undamaged.
3. Cameras (Front & Rear)
- All cameras carry a 1-year warranty.
- Cameras are eligible for replacement within the warranty period if the connection points are not broken or damaged.
4. Charging Ports
- All charging ports are covered by a 1-year warranty.
- Warranty is valid for replacements as long as there are no signs of damage or cut connections due to misuse.
If you have any questions about the warranty or need support, please don’t hesitate to contact our team. We’re here to help!